Welcome to our new website. We’re celebrating 40 years of delivering self-harm support shaped by the people we work with. You told us support needs to be easier to find, easier to access and feel less exposing – this is part of that change. Read more about our change from Self Injury Support to Sift.

Our Story

Key Moments That Made Us Who We Are Today

1986
Our story begins
Bristol crisis service for women logo in black

Bristol Crisis Service for Women was created by members of the feminist collective Bristol Women and Mental Health, who were determined to transform mental health support in their community.

1988
Bristol Crisis Service for Women became a national charity.
1990
Bristol Crisis Service for Women's  non-judgmental, non-directive peer-led helpline helps thousands of women feel heard and held in times of crisis.

It's groundbreaking research and training helped change how women using self injury were viewed and supported, not just in Bristol but across the UK.

1992
A period of major growth
A black and white photograph of Hilary Lois (centre) with colleagues in the office, founder of the Bristol Women's Crisis Service, which later became Self Injury Support, and later SIFT.

A period of major growth as we move into our first office in central Bristol, and hire our first paid staff!

1993
Group Support

We launch our first in-person support group for women who have experienced adverse childhood experiences, offering a safe and empowering space to connect and be heard.

1997
Website launch!
A photo of an old Macintosh computer from the 1990's.

Driven to reach more people, we launch our first website in 1997, expanding our support beyond local boundaries.

2002
Growing our services

We’re taking a bold step forward and become a charitable company limited by guarantee so we can protect our work, strengthen our foundations, and scale our impact. This structure gives us the legal backbone to grow our services, reach more people, and drive the change that self-harm support urgently deserves.

2003
The Rainbow Journal
Photo of a rainbow journal developed by Self Injury Support to support people that self harm.

We deepen our focus on intersectional experiences of self-harm, publishing the Rainbow Journal and releasing multilingual self-help resources for Black and Minority Ethnic women.

2005
The Pain Inside

We publish The Pain Inside a groundbreaking resource for women in prisons who self-harm.

2006
Hidden Pain

The beginning of Hidden Pain, a three year UK-wide research project to better understand self-injury among people with learning disabilities.

2008
TESS
A photo of an old poster from Self Injury Support promoting the text and email support services for self-harm.

We launch TESS - our Text and Email Support Service - for women under 25, using new communication tools to reach more people where they are.

2010
The Queen’s Medal for Voluntary Service
A photo of the staff at Self Injury Support stood in a group whilst the two women at the front hold the glass award given by Queen Elizabeth 2nd.

A milestone moment - our work is recognised with the Queen’s Medal for Voluntary Service at Buckingham Palace, celebrating our impact working with women and girls who self-harm.

2013
Expanded training offer

We expand training to include workshops about people with Borderline Personality Disorder, working with young people and people with learning disabilities who self injure 

2014
A pivotal moment
Self Injury Support logo in purple, grey and green, with the strapline 'support for women and girls, resources for all'

A pivotal moment: Bristol Crisis Service takes a defining step to rebrand to Self Injury Support, actively exploring names that fully represent the work we do and the people we support.

2016
Digital innovation

Reflecting our commitment to responding to changing needs, we pilot a WebChat service as an innovative way of broadening our support and exploring how digital access can reach more people.

2020
Peer Support Service Opens

We launch a pioneering Lived Experience A&E Follow-Up Service for self harm - the first of its kind.
Anyone attending A&E after self-harm can be referred to our confidential peer support service. This marks the first service open to all genders.

2022
Gentle Activism
Logo for the Gentle Activism podcast

Gentle Activism is a podcast amplifying oral histories gathered through the Women Listening to Women project and traces the radical roots of Bristol Crisis Service for Women. It champions empathy and listening as radical acts of resistance, care and social change. 

2024
Open to all genders
A close up photo of lots of multicoloured pin badges which represent people of all genders and sexual preferences.

In response to service user demand  and toward equity and inclusion, we take a transformative step: expanding beyond women-only support and opening our services to all genders, still protecting women-only spaces, while ensuring that everyone affected by self-harm can access the help they deserve.

2026
We sift out the stigma around self-harm
SIFT Logo Green with tagline Understanding self-harm, together.

From SIS to SIFT. A name change to improve accessibility and better reflect the breadth of our work: sifting out stigma around self-harm, providing evidence-based support, and centring lived-experience voices in everything we do.

 

Green speech mark with no background.

“Hearing a reassuring voice on the phone can be a lifeline.” Shaun, Listening Support User

Our Impact

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of listening service users reported feeling less anxious

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said our training improved their day-to-day work

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messages responded to every month

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out of 5 rating by people who use our services

Support Our Work

Let’s change the story around self-harm, together. 

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