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Drawing on over 40 years specialist experience our training offers clear, trauma-informed approaches to understanding self-harm and how to respond with confidence and compassion.
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Understanding Self-Harm, Together

We are the UK's leading self-harm support charity. We sift out the stigma around self-harm and offer compassionate, evidence-based services.

For 40 years we’ve been at the forefront of non-judgemental, trauma-informed self-harm support, shaped by people who’ve been there. We’re willing to talk about the things that others aren’t, and meet people where they are. Find out more about Our Story.

When we say ‘self-harm’, we mean any way of harming yourself when things feel overwhelming. 

For many people, self-harm isn’t about wanting to die. There are many reasons people might self-harm. It can be about trying to cope. Trying to release something overpowering. Trying to feel something when everything feels numb. Trying to survive the moment. 

People self-harm for many different reasons. It is often linked to trauma, stress, loss, abuse, mental health difficulties, or feeling unheard, unsupported or alone. While self-harm can increase the risk of suicide for some people, many people who self-harm are not trying to end their lives - they are trying to cope with what they are going through.

Self-harm is not attention-seeking or a sign of weakness. It is a sign that someone is struggling, and with understanding, compassion and the right support, people can find other ways to cope that feel safer and more sustainable.

Everyone’s experience of self-harm is different, so there is no single type of support that works for everyone. What often helps is being met with understanding, respect and care, rather than judgement or pressure to change before someone feels ready.

Support might include having a safe space to talk about what is going on, at a pace that feels manageable. This could be with a trusted person, a peer supporter, or a trained worker who understands self-harm and its underlying causes.

Some people find it helpful to explore what self-harm does for them and what they are trying to cope with, while others may want practical support to get through difficult moments, reduce harm, or find alternative ways of coping over time.

Support may also involve help with the wider things that affect someone’s wellbeing - such as trauma, mental health, housing, relationships, finances, discrimination or isolation - and support to navigate services when these feel hard to access or overwhelming.

For many people, the most important support is being believed, listened to and taken seriously. With the right support, people can move towards greater safety and understanding, in ways that feel realistic and led by them.

Support Our Work

Let’s change the story around self-harm, together. Your support is vital to the continuation of our work. Give a gift today to ensure we can continue to meet people where they’re at.

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Our Impact

Our helpline and peer support services are used by people across the UK who often tell us we’re the first place they’ve felt truly heard. Long mental health waitlists, over subscribed services, inaccessible care and increasing social and economic pressures mean demand for our services has never been higher. Here’s a snapshot of the impact that our support and training services have made to those affected by self-harm:

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of listening service users reported feeling less anxious

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said our training improved their day-to-day work

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messages responded to every month

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out of 5 rating by people who use our services

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"Glad you're here because I can't share anywhere else. You are a lifeline." Iona, Listening Support User

Hear From Our Community

Explore our News & Stories to hear from people with lived experience of self-harm and important conversations across the sector.

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"It’s nice to talk to someone who has had the same challenges with self harm and really understand what it is and why it helps. They listen and really support even with one phone call." Hussain, Listening Support User